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The premier provider for your RC helicopter hobby!
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Disclaimer: |
We are not responsible for |
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typographical errors or pricing errors |
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Return Policies and Procedures |
| Return Policies and Procedures |
Dear Valued Customer.
Thank you for your purchase. We at Helicopter World strive to fulfill all of your Helicopter needs.
For your convenience we are providing you with a list of manufactures/distributors telephone numbers
and a description of our return policy.
For all returns, you must call us for a Return Merchandising Authorization number (RMA#);
no returns will be accepted without it. THE RETURN MUST BE POSTMARKED 7 DAYS FROM CALLING IN FOR
THE RMA# IN ORDER TO BE ACCEPTED. Please call us at (408) 451-1155.
When calling please have the following information ready: purchasers name, customer number,
invoice number, part number and the nature of the problem.
All returns must be submitted within seven days of receipt. All returns submitted after seven days
of receipt will be charged a 15-40% restocking fee depending upon inspection of received merchandise.
No return will be accepted if it has been over 30 days from purchase.
All returns must be accompanied with a copy of the original invoice with RMA number; you must
also put the RMA number on outside of the package.
All packages should be inspected before delivery. All claims for damaged goods must be made with
carrier within 3 days of receipt.
All electrical items, software, special orders, training videos, magazines are not returnable
for credit, exchange, or refunds.
All transportation and insurance charges must be prepaid.
All returns for store credit must be in sellable condition, have original packaging materials,
manuals, and accessories provided by the manufacturer.
All defective items must be processed through the manufacturer or distributor of the item.
If you’re a Century customer please contact Century’s main office in the United States (408-451-1155)
for any returns or problems with your order.
Helicopter World reserves the right to change terms and conditions of sale at any time.
If any order is returned that has received free shipping, customer is responsible for the freight amount.
Return policy is subject to change without notice.
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| Product Support |
Click here for the list of Manufacturer's/Distributor's Phone numbers
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(4/17/08) |
Added New Gyros, Servos, and Receivers on The New Products Page |
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(4/05/08) |
Added More Items on New Products Page |
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(3/27/08) |
Swift 16 Kit now only 189.95. Kit now includes Aluminum Support Frames, Horizontal ,and Vertical fins |
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(2/18/08) |
Added items on New Products page |
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(2/06/08) |
Lowered the prices for Thunder Power, and Flight Power Batterys on Battery Sale. |
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